Privacy Policy

Privacy Policy for ShenValley Merchant Solutions

Effective Date: 1/23/2025

1. Introduction
At ShenValley Merchant Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you access our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information

  • Name, email address, phone number, and billing details provided during registration.
  • Identification documents or business details required for compliance and account setup.

B. Transactional Information

  • Details of payments processed through our platform, including date, time, amount, and payment method.

C. Technical Information

  • IP addresses, browser types, operating systems, and device identifiers collected through cookies and similar technologies.

D. Communication Data

  • Any information shared via customer support, emails, or other communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide payment processing and related services.
  • Customer Support: To respond to inquiries and resolve issues.
  • Compliance: To meet legal, regulatory, and contractual obligations.
  • Marketing: To send updates, offers, and relevant communications. (Opt-out available.)
  • Improvement: To analyze usage patterns and improve our services.

4. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party companies assisting in providing services (e.g., payment gateways, fraud detection).
  • Legal Authorities: If required by law or to protect our rights and prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Your Rights

You have the following rights concerning your personal information:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal and contractual obligations.
  • Restriction: Limit how we process your data in certain situations.

To exercise these rights, contact us at [Insert Contact Information].

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and collect analytics. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via our website or email. Please review the policy regularly for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
 ShenValley Merchant Solutions
Waynesbor VA 22980
info@svmerchant.gmail.com
540-314-0910

Note: This document is a template and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.